In accordance with House Bill 4224 (89th Regular Session) and Section 181.105 of the Texas Health and Safety Code, the following information is provided for consumers.

Requesting Your Health Care Records

Consumers may request copies of their health care records by contacting our office directly. Requests may be submitted by phone, email, or in writing. We will respond to all requests in accordance with applicable state and federal laws.

Contacting the Council

Consumers may contact the Council with questions or concerns by visiting the Council’s Contact Us webpage:
Contact Us webpage

Filing a Consumer Complaint

Consumers may file a complaint with the Office of the Attorney General of Texas through the Consumer Protection Division’s website:
Office of Attorney General’s Consumer Protection webpage